FAQs

Of course, our team is certified and experienced to ensure the smooth transport of your goods.

We transport all types of cargo, including general cargo, oversized items, perishable cargo and project-specific cargo.

Please contact our customer service team with details of your business. We will assess your credit and partnership history to offer a repayment plan that suits your needs.

Customers must have an established relationship with us and a good repayment history to qualify for this programme.

We provide real-time updates through instant messengers like WhatsApp or you can contact our support team for details.

Yes, we ensure that our customers receive proactive updates on the status of their shipments, including location and estimated time of arrival.

Contact us immediately and we will provide an update on the cause of the delay as well as alternative solutions if necessary.

We work closely with carriers to locate lost shipments and offer compensation if the shipment cannot be recovered.

We arrange alternative transport solutions, such as splitting the shipment or using specialised equipment to transport heavy items.